File a complaint
File a complaint
Tell us what happened and give us the wallet address or transaction hash. No account needed. Once you submit, a ticket is logged and you get a reference number straight away. Keep it safe.
Complaint received
Your reference number
Your ticket is logged. Quote this number in any email to us. Investigators will contact you by email at each step.
Beware: we will never contact you asking for a fee to “release” funds. Anyone who does is not us.
Have a reference number?
Pick your wallet or exchange, then enter the reference number from your logged complaint to find your payout.