Privacy Policy.

Last updated: 21 October 2026

1. Who we are

HyperLedger (“we”, “us”) is a crypto fraud investigation service. We run this website and the tools and case system behind it. For the information described in this policy, we are the party that decides how and why it is used (the “controller”).

For any privacy question or request, email contact@hyperledgerfabrictool.com.

2. What we collect and why

When you file a complaint

• Your full name and, if you choose, your email address.
• Your country or region, the type of incident and the date it started.
• The network, the cryptocurrency you typed in, the amount, and an approximate worth in US dollars.
• Any wallet addresses and transaction hashes you give us.
• Your description of what happened, whether it is urgent, which authorities you want the case escalated to, and whether you want email updates.
• Any evidence files you upload, such as screenshots, chat exports, emails, receipts or PDFs.
• Your IP address at the time you submit.

We use this to log your complaint, give you a reference number, investigate, contact you, and prepare reports for the exchanges and agencies you ask us to involve.

When you use your reference number

• The wallet or exchange type you choose and the deposit address you submit for a payout, along with your IP address at the time.
• Records of our team confirming that address with you, and of the payout itself: the amount, the transaction hash, and the wallet it was sent from, which we read from the public blockchain.

We use this to pay out recovered funds to the right place and to show you the progress and status of your case and transfer.

Messages and case records

Our replies to you, internal notes our team writes about your case, the stage your case is at, and a log of changes made by our staff (an audit log). We use these to run your case and to protect against mistakes and misuse.

Technical information

Our hosting providers receive standard technical data when you visit, such as your IP address and browser details. We use rate limits tied to IP addresses to stop abuse, for example repeated guessing of reference numbers.

3. What we never want from you

4. Our reasons for using your information

Where the law asks us to state them, our reasons are:

• To do what you ask: investigating your complaint and handling your payout.
• Legitimate interests: keeping the service secure, preventing fraud and abuse, and keeping records of how cases were handled.
• Your consent: optional email updates, and sharing details with the agencies and exchanges you choose. You can withdraw consent at any time.
• Legal obligations: where we are required by law to keep or disclose information.

5. Who we share it with

We do not sell your information and we do not use it for advertising. We share it only as follows.

Agencies and exchanges you choose

If you ask us to escalate your case (for example to the FBI IC3, the FTC, local police, or an exchange’s compliance team), we send them the details needed for that report. Once a report has been sent, we cannot recall it.

Companies that help us run the service

• Netlify hosts this website.
• Render runs the application server that receives your complaint.
• Neon hosts our database, in the United States. Your complaint and case records are stored there.
• Our email provider sends and receives email on our behalf.
• Google Fonts supplies the typefaces on our pages, so Google can see your IP address when a page loads.
• A monitoring service checks that our server is running. It only visits a health page and sees no personal information.

Public blockchain services

When you look up a payout, your browser asks public blockchain services (blockstream.info for Bitcoin and ethereum-rpc.publicnode.com for Ethereum-compatible networks) to check the transaction. They can see your IP address and the transaction hash you are looking up. Blockchain data is public by design.

When the law requires

We may disclose information if required by law, a court order or a valid request from a public authority, or to protect the rights, safety or property of our users, us or others.

6. Where it is processed

Our providers may process information in the United States and other countries, which may have different data protection rules from where you live. Where the law requires it, we rely on approved safeguards such as standard contractual clauses.

7. Cookies

Our public pages do not use advertising or analytics cookies. Our staff area keeps a temporary sign-in in the browser while a staff member is logged in.

8. How long we keep it

We keep your information for as long as we need it to handle your complaint and your payout, and for up to 24 months after your case is closed. After that we delete it or remove anything that identifies you. We may keep some information for longer if the law requires it, or if it is part of a report or investigation that is still open. Evidence files you upload are deleted together with your case.

9. How we protect it

We use encrypted connections (HTTPS), limit access to authorised staff who must sign in, keep a record of changes made to cases, and require a second check with you before a payout address is changed. No online service is perfectly secure, so please also protect your reference number: anyone who has it can see the status of your case and submit a deposit address, which our team then checks with you before it is used.

10. Your rights

Depending on where you live, you may have the right to:

• ask for a copy of the information we hold about you;
• ask us to correct anything that is wrong;
• ask us to delete your information;
• ask us to limit how we use it, or object to certain uses;
• ask for your information in a portable format;
• withdraw your consent at any time, for things you agreed to.

To use any of these, email contact@hyperledgerfabrictool.com with your reference number. We may ask you to confirm who you are before we act, and we will not ask for your seed phrase or passwords to do that. We aim to reply within 30 days. Some information we may need to keep to meet legal duties or because it is already part of a report sent to a third party. If you are unhappy with how we handle your request, you can complain to your local data protection authority.

11. Children

Our service is for adults. It is not meant for anyone under 18, and we do not knowingly collect information from children.

12. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. If we make a significant change, we will say so on this website.

13. Contact us

Questions or requests about your information: contact@hyperledgerfabrictool.com. You may also like to read our Terms of Use.